Answers to common questions about using Serve Source.
Organizations
How to Register as a Brand New Organization
Create your organization's profile on Serve Source for the first time.
How to Claim an Existing Organization
Get access to an organization profile that's already on Serve Source — including one Serve Source created on your behalf.
How to Update My Organization Profile and Organization Locations
Keep your organization's public information, contact details, and locations current.
Disaster Responses
How to Submit a Disaster Response
Let the public and other partners know how your organization is responding to a disaster.
How to Submit a Community Resource
Tell Serve Source about a disaster-impacted area or a response you're aware of, even if you're not logged into that organization's account.
How to Submit a Long-Term Rebuild Project
Let others know about your long-term recovery/rebuild work, separate from immediate disaster response.
How to Update a Disaster Response or Long-Term Rebuild Project Once Submitted
Change details, extend or close out, or duplicate a response your organization already submitted.
Social Media
How to Download a Ready-to-Share Social Media Graphic of Our Organization's Disaster Response
Generate a branded, ready-to-post image for one of your organization's disaster responses.
How to Update the Social Media Style Guide for the Social Media Graphic
Set your organization's brand colors and tagline used on every social media graphic your team generates.
Maps & Data
How to Use the Interactive Disaster Response Map
Filter, click into, and enlarge the map showing where response efforts are happening for a disaster.
How to Share a Filtered Response Map Link
Generate a link that shows only the responses you want someone to see — ideal for social media, texts, or newsletters.
Getting Involved
How to Add Serve Source to Your Phone's Home Screen
Add a Serve Source icon to your iPhone or Android home screen so it opens like an app, in Safari, Chrome, or Android.
How to Pray for a Disaster Response
Commit to praying for a disaster, its survivors, and the organizations responding — and let survivors see they're not forgotten.
How to Submit Feedback or a New Idea for the Platform
Suggest an improvement, vote on existing ideas, and track what Serve Source is building next.
